Privacy Policy mkt8 —
Protection of Your Personal Data

To provide a complete and secure mkt8 platform experience, we need to collect certain categories of information from our members. This collection is done transparently and only for the purposes stated in this policy.

Information you provide directly:

• Full name as shown on a valid identity document.
• Date of birth for age verification purposes.
• An active email address for account communications.
• A valid and active Malaysia mobile number.
• Local bank account details for processing deposits and withdrawals.
• Identity verification documents (KYC) when required for identity verification.

Information collected automatically:

• The IP address of the device used to access the mkt8 platform.
• Device type, operating system and web browser version.
• Activity log data including pages visited and session duration.
• General geolocation data based on IP address (not precise GPS).
• Session cookies and identifiers for continuity of user experience.

Mkt8 uses collected information solely for lawful purposes related to delivering our platform services. We will not use your data for unrelated purposes without first obtaining your consent.

• Account management: Creating, verifying, and maintaining your member account on the mkt8 platform.
• Transaction processing: Processing all deposits, withdrawals, and financial activities in your account accurately and securely.
• Service communications: Sending important notifications related to your account, transactions, and platform updates.
• Identity verification: Conducting required KYC processes to ensure platform security and compliance.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
• Platform enhancement: Analyzing usage patterns to improve features and overall user experience.
• Relevant promotions: Delivering promotional offers and bonuses relevant to your interests, subject to your communication preferences.
• Customer support: Enables our support team to provide accurate and effective assistance whenever you need help.

Mkt8 takes a highly cautious approach to sharing member personal information. We do not sell, rent, or disclose your personal data to any third party for their own commercial purposes.

However, there are limited situations where we need to share information with certain parties to keep our platform functioning properly:

• Payment providers: Required transaction information is shared with approved banks and payment service providers solely to process your deposits and withdrawals.
• Technology service providers: Technical partners supporting the mkt8 platform infrastructure, subject to strict confidentiality agreements.
• Regulatory body: Information required by lawful authorities or regulatory bodies in accordance with applicable legal requirements.
• Fraud prevention: Limited information sharing with recognized identity verification and fraud prevention agencies.

All third parties that receive mkt8 member personal data are bound by strict data protection agreements and are only permitted to use that information for specified purposes.

The personal data security of our members is among mkt8's highest priorities. We continuously invest in the latest security infrastructure to ensure your information is always protected from unauthorised access, disclosure or misuse.

• 256-bit SSL encryption: All data transmitted between your device and mkt8 servers is protected with industry-grade encryption that cannot be compromised.
• Two-factor authentication (2FA): An additional security layer available to all member accounts to prevent unauthorized access.
• 24/7 Monitoring: A continuous security monitoring system that detects and responds to any suspicious activity in real time.
• Secure data storage: Sensitive data is stored on servers protected by strict access controls and regular audits.
• Periodic penetration testing: Independent security assessments are conducted periodically to identify and address any vulnerabilities before they can be exploited.

The mkt8 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how members interact with our platform.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Preference cookies: Saving your personal settings such as preferred language and display configuration for a more convenient experience.
• Analytics cookies: Helps us understand platform usage patterns for continuous improvement. This data is processed in aggregate and does not identify individuals.
• Security cookies: Used to detect and prevent fraudulent activity and to ensure the integrity of user sessions.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the mkt8 platform.

Mkt8 respects and upholds the privacy rights of every member. You have the following rights regarding your personal data held by us:

Mkt8 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.

• Active account data: Retained for the duration your account remains active and in use on the mkt8 platform.
• Transaction records: Retained for a minimum of seven (7) years in accordance with financial compliance and tax legislation requirements.
• KYC documents: Retained for the period required by anti-money laundering (AML) compliance obligations.
• Communication logs: Retained for two (2) years for dispute resolution and customer support purposes.
• Analytics data: Deleted or anonymised 24 months after the date of collection.

Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity.

The mkt8 platform may contain links or integrations with certain third-party services such as game providers and payment gateways. The mkt8 Privacy Policy applies only to the platform and services operated directly by mkt8.

Mkt8 is not responsible for the privacy practices of any third party. We encourage you to read the privacy policy of each third-party service you use directly. All third-party providers integrated with the mkt8 platform have undergone our security assessment process and are bound by strict data protection agreements.

The mkt8 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we determine that personal data of an individual under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on the mkt8 platform are urged to contact us immediately through our official support channels.

Mkt8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. Members will be notified of any updates via their registered email or in-platform notifications.

The latest effective date will always be displayed at the top of this document. We encourage you to review this page periodically. Continued use of the mkt8 platform after any changes take effect will be considered acceptance of the updated policy terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist.

• Live Chat 24/7: The fastest way to get an immediate response from the mkt8 support team.
• Official email: [email protected] — we aim for a response time within 24–48 business hours.
• Visit page FAQ us for answers to the most frequently asked privacy questions.

For official requests related to privacy rights such as data access, correction, or deletion, please clearly state the type of request along with your account details so we can process it efficiently.